top of page

Refund Policy


Last updated August 07, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.


All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 


To return an item, place the item securely in its original packaging and NO returns only Exchange, and mail your return to the following address: 

Ganga handicrafts
Attn: Returns
Ravi Dash Chowk , kacheri road Garhmukteshwar District Hapur Garhmukteshwar Uttar pradesh India Pin 245205  

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 


After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least ten (10) days from the receipt of your item to process your exchange.


For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
Please Note
     ●     A 50% restocking fee will be charged for all returns.     
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     Ganga handicrafts will think only about Fresh material, Any Damaged, defected , Burned , scratch, Item will not be Exchangeable    


If you have any questions concerning our return policy, please contact us at:

bottom of page